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Frequently Asked Questions

  • Are there any terms and conditions for purchasing?

  • The terms and conditions can be found here.

  • How can I place an order?

  • When you find the items you like, please fill in your personal information and follow link.

  • 46. What are the opening hours of MaltaPost SendOn hubs in EU and USA?


  • UK Priority - Monday to Friday 08:00 to 21:30

    UK Standard - Monday to Friday 08:30 to 17:30 

    Germany Standard Hub - Monday to Friday 08:00 to 12:00 and 13:30 to 17:00 

    Germany Priority Hub - Monday to Friday: open 24 hours, Saturday till 14.00., Sunday Closed

    France Priority Hub - Monday to Friday: open 24 hours, Saturday till  20:00, Sunday Closed

    Italy Hub - Monday to Friday 08:00 to 12:00 and 13:30 to 17:00 

    Catania Hub – Monday to Friday 09:00 to 17:00

    USA Hub - Monday to Friday 07:00 to 18:00 

    China - Mon to Sat: 09:30-12:00, 13:00-18:00


  • How to top up my standing order account?

  • Please fill in your personal information and follow link.